Congress Plaza Hotel Chicago

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Chicago
Nov 02, 2025 - Nov 03, 2025
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Contact Information

✉️ jacqueline@congressplazahotel.com

🔗 Website

13124273800

📍 520 South Michigan Avenue

Congress Plaza Hotel Chicago Review

The 3-star Congress Plaza Hotel, located in downtown Chicago, offers a unique and spacious experience that sets it apart from other hotels in the area. With its abundant public spaces, large lobby, and long corridors, the property provides a rare freedom of movement not commonly found in space-saving properties. The standard rooms at The Congress Plaza Hotel feature high ceilings, wide window expanses, and large closets, providing an abundance of space and a roomy feel that distinguishes them from other downtown Chicago hotels. Executive travelers can opt for the "Business Class" Lakeview King rooms, which come equipped with a work desk and chair.

When it comes to dining, The Congress Plaza Hotel offers a delightful culinary experience. Guests can enjoy a hot, made-to-order breakfast at the casual breakfast spot or grab a quick coffee and pastry before a meeting. The hotel's famous "Congress Glam Slam" special is not to be missed, featuring scrambled or sunnyside up eggs, bacon, chicken sausage, and pancakes or French toast. Just steps away from the hotel, guests can explore the diverse dining scene of The Loop, with options ranging from American cuisine at Cafecito and Baskin-Robbins to Latin American delights. For a more upscale experience, Rafael's Restaurant offers an ร  la carte menu with stunning views of Grant Park and bustling Michigan Avenue. Whether indulging in a sumptuous American breakfast at Gazebo or savoring the culinary delights of nearby restaurants, dining at The Congress Plaza Hotel promises to be a memorable experience.

A stay at The Congress Plaza Hotel is a favorite choice among executives, families, and leisure guests seeking to explore the best of what Chicago has to offer. The hotel's convenient location provides easy access to world-class theaters, state-of-the-art live performance venues, and all major professional sports teams, allowing guests to immerse themselves in the vibrant entertainment scene of the city. Additionally, the hotel is situated near nearly 200 music, food, and cultural festivals that take place between March and September, ensuring there is always something exciting happening nearby. Families can enjoy nearby attractions, such as the renowned Millennium Park, offering 50 acres of fun that is sure to be a highlight of their stay. The knowledgeable concierge is also available to assist guests with recommendations and planning activities in downtown Chicago, ensuring they create memorable experiences. Located in the heart of the Chicago Loop, The Congress Plaza Hotel is an excellent choice for travelers looking to explore the city's parks, architecture, and museums. Within walking distance, guests can discover major attractions such as Grant Park, Millennium Park, and the Buckingham Fountain overlooking Lake Michigan. Just steps away from the hotel, guests can also enjoy the vibrant Navy Pier, home to the iconic 17-story Ferris Wheel. The hotel's central location offers easy access to eclectic eateries, shops, theaters, and parks, providing endless opportunities for guests to immerse themselves in the vibrant culture of Chicago. Additionally, the hotel is conveniently located near transportation hubs, with Harrison station within 0.3 km and Chicago Union station just 1.7 km away, making it easy for guests to explore the city and beyond.

All rooms at The Congress Plaza Hotel offer comfortable and allergy-free accommodations with city views. They come with amenities such as ironing facilities, air conditioning, and complimentary wireless internet. Some rooms feature king size beds or double beds, while others include a sofa and a work desk in the carpeted premises. The newly renovated private bathrooms include hairdryers, complimentary toiletries, and a combination of a bathtub and a shower. While there may be occasional maintenance issues, the rooms are generally clean and provide a safe environment with smoke detectors and a laptop-compatible safe. For those interested in hosting events, the hotel boasts an impressive 50.000 square feet of event space, including the iconic Gold Room, perfect for receptions or corporate gatherings.

Guests of The Congress Plaza Hotel can unwind and rejuvenate at the spa & wellness center. Whether indulging in a soothing massage, a relaxing facial, or various wellness treatments, the hotel provides a tranquil escape from the bustling city. With experienced therapists and a range of amenities and services, the spa & wellness center offers a serene haven for guests to relax and recharge during their stay.

Impressions

Positives and negatives

  • Grand old classy hotel with a magnificent central setting.
  • Located directly in the Chicago Loop district and minutes from the central Harold Washington Library Center.
  • Surrounded by a park and a lake.
  • Non-smoking rooms with private bathrooms, many with particularly nice views.
  • Some rates include an individual safe, an iron and an electronic key card.
  • Free continental breakfast.
  • Hot beverages are included in some rates.
  • Rates are good.
  • A few rooms lack fridge.
  • A few staff members seemed not so helpful to some vacationers.

Key Features

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Bar

Rooms

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+
2 guests maximum, of which 2 adults maximum
King Room Double
Size: 26 m2
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King Room with Lake View - Non-Smoking Double
Size: 23 m2
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Queen Room Double
Size: 18 m2
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King Suite with Lake View Double
Size: 50 m2
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King Suite with City View Double
Size: 50 m2
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+
4 guests maximum, of which 4 adults maximum
Double Room with Two Double Beds with Lake View Double
Size: 23 m2
Show rooms

Facilities

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Relax

  • Jacuzzi
  • Fitness centre

Activities for Kids

  • Cots
  • Children's buffet

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Reviews

  • Cleanliness 7.5/10
  • Comfort 7.5/10
  • Facilities 7/10
  • Free WiFi 7.5/10
  • Location 9.2/10
  • Total 7.2/10
  • Value for money 7.1/10
The location of this hotel is perfect, being close to all the main attractions I wanted to go to. It is conveniently situated near a beautiful park, which provided a great place for walks and relaxation. Additionally, the hotel is in close proximity to all types of public transport, making it easy to explore the city. The cleanliness of the hotel was impressive, with everything kept pristine. The staff were friendly and helpful, adding to the overall pleasant experience.
Nothing to mention.
Convenient location within walking distance of major attractions. Clean rooms with comfortable beds and ample amenities. Friendly and efficient staff. Affordable parking compared to other hotels in the area
Almost perfect.
This hotel was almost near the bus stop, which made transportation very convenient. It was also close to everything I planned on doing and near a metra station. The hotel's location allowed me to easily explore this city's attractions.
Nothing, all was good.
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Location

Landmarks nearby

  • Navy Pier 2.03 km (1.26 mi.)
  • The Art Institute of Chicago 640 m (2100 ft)
  • The Rookery Building 1.00 km (3281 ft)
  • Chicago Cultural Center 640 m (2100 ft)
  • The Field Museum 1.33 km (4364 ft)
  • Millennium Park 640 m (2100 ft)
  • Monadnock Building 700 m (2297 ft)
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